privacy policy.
overview.
vallad services pty ltd (abn [94 634 852 716]) trading as vallad advisors (“vallad”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information in accordance with the australian privacy principles (apps) under the privacy act 1988 (cth).
this privacy policy explains how we collect, use, store and disclose your personal information when you use our website or engage with us online.
what personal information we collect.
we may collect the following types of personal information:
- your name, email address and contact details
- your business name and position (if applicable)
- any information you provide via contact forms or email
- details about your use of our website (such as browser type, IP address, pages visited, and time spent on site)
- other information you voluntarily share with us
we do not collect sensitive information unless it is necessary for our business functions and you have consented to its collection.
how we collect personal information.
we may collect your personal information when you:
- visit our website
- contact us via email or online forms
- subscribe to our newsletter or updates
- connect with us through social media
- engage our services or make an enquiry
why we collect personal information.
we collect personal information to:
- respond to your enquiries
- provide information about our services
- improve our website and user experience
- manage our business operations
- comply with legal and regulatory obligations
how we store and protect your information.
we take reasonable steps to keep your personal information secure and protect it from misuse, interference, loss and unauthorised access. this includes physical, electronic and procedural safeguards.
we retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
disclosure of personal information.
we may disclose your personal information to:
- our staff and contractors, where necessary to provide services
- it service providers who support our website and systems
- professional advisers, insurers, or regulators (if required)
- third parties when you provide consent, or where disclosure is required or authorised by law
- we do not sell or rent your personal information.
use of cookies and analytics.
our website uses cookies and similar tracking technologies to improve functionality and understand how visitors engage with our site. this may include the use of google analytics or similar tools.
you can manage or disable cookies in your browser settings, although this may affect your experience of the site.
third-party websites.
our website may contain links to external sites. we are not responsible for the privacy practices or content of third-party websites.
accessing and correcting your information.
you have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or out of date. please contact us using the details below.
changes to this policy.
we may update this privacy policy from time to time. any changes will be posted on this page, with the updated date below.
last updated: june 2025.
contact us.
for privacy-related enquiries, access requests or complaints, please contact:
vallad advisors
email: info@vallad.com.au
phone: (02) 9033 0409
address: unit a1/35 - 39 bourke rd, alexandria, NSW, 2015
we will respond to all privacy-related queries in a timely and respectful manner.